Windows Azure: Unexpected & unclean virtual-machine shutdown -


using large instance of virtual machine on windows azure. instance runs microsoft sql 2012 light usage, on windows server 2012 + date. no user logged in @ time of failures.

however, several (between none , three) times day (appears random), vm halts , shuts down. not come online until logs management portal , starts vm again. there no memory dump created. guessing host halts running vm, rather configuration instance within guest os causes halt. subscription has billable funds. other vms in subscription affected.

only event logs generated:

kernel-power logged:

the system has rebooted without cleanly shutting down first. error caused if system stopped responding, crashed, or lost power unexpectedly.

kernel-boot logged:

the last shutdown's success status false. last boot's success status true.

how can resolved? there no way initiate support request within azure.

the first point install monitoring software newrelic or foglight , see if can see if running out memory or process pushing cpu spin.

this give visibility of activity on box on time , give evidence should need open support request.

azure has paid support http://www.windowsazure.com/en-us/support/plans/

we use developer type of situation bit lost figuring out situation cost of $30 dollars compared running sql server 2012 vm per month makes worth having. support under microsoft , have more diagnostic information , able give heads if because of azure failure or else.

getting diagnostic going though first port of call can see going on , evidence , track down problem.


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